Returns & Exchange

If there is an error in your order, we want to make it right. We allow a return or exchange on your order within 7 days of delivery.

 

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled, you will need to wait until you receive the merchandise in order to return it.

 

Returns

Once an item of merchandise is delivered to you, you may return or exchange that item within 7 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.  Items that are purchased “on sale” are final sale and are not eligible for return, refund or exchange.

 

Shipping

To initiate an exchange/refund, please email us at [email protected]  Please include your order number in the email as well as a brief description as to what the issue is with your order.

Once we have received your request for exchange/refund, a shipping label will be printed and sent to you so that you can ship back the merchandise for exchange/refund. Any additional shipping costs (envelopes, boxes, etc.) are the responsibility of the customer and are non-refundable.

 

Refunds and Exchanges

After We have received your return request, We will send an email to notify you. You may return the item(s) within 7 days of delivery.
To be eligible for a refund, your merchandize must be unused and in the original packaging & condition you received it. For a return, if accepted by Us, We will provide a refund to the credit card or original method of payment used to pay for the item(s). 

Please allow 7-10 business days for your financial institution to recognize the refund).

Item(s) that are purchased “ON SALE” are final sale and are NOT eligible for a refund. 

Exchanges are accepted. You must email us a request of exchange & the reasoning. If the reason is acceptable a replacement merchandise will ship within 48hr. We will charge ONLY shipping cost and the new requested exchange item(s) will be FREE of charge. 

 

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.